英文道歉信

时间:2024-10-26 道歉信 我要投稿

英文道歉信 15篇

  在当下社会,越来越多地方需要用到道歉信,道歉信可以帮助我们更好地检讨自己和感谢对方。在写之前,可以先参考范文,以下是小编精心整理的英文道歉信 ,仅供参考,大家一起来看看吧。

英文道歉信 15篇

英文道歉信 1

游客朋友们:

  首先我们真心感谢桅子花开、海星以及马来吸呀等几位网友给我们所提的意见,今年在政府论坛上有两封公开批评我们的帖子,说实在的,刚刚看到的时候,心里确实是堵得慌的,不高兴的,总觉得目前国内旅游市场大环境就是这个样子,大社不强,小社散差,从业人员服务意识、技能普遍不强等等,刚开始,我们确实给自己找了一些自我安慰的借口。

  现在再认真思考这个问题,我们觉得,做为从业人员有责任、有义务,也必须为游客提供更为轻松、快乐的旅游时光。坦诚的说,今年7、8两个暑期月份下来,在我们质检回访过程中,所发现存在质量问题的,游客投诉到公司的也绝不仅此两例。

  我们总结分析下来,存在质量问题的主要是散客出游群体,暑期质量问题一般容易出现在车辆空调不好,某些导游态度存在问题,以及住房条件较差等方面。目前旅行社的存在方式大体上分为三类,一类是组团旅行社,我们**就是这样类型的旅行社,面向终端客户收取客源;一类是地接旅行社,主要接待外地游客来本地旅游;第三类是同行批发旅行社,如扬州苏之旅旅行社,仪征旅行社同行受制于客源量问题,收到游客报名后,无法独立发团,只能交给这样的批发旅行社统一发团。这种现状就导至了组团旅行社对散客质量的掌控从很大程度上受制于同行批发旅行社,从某种程度上来说,仪征散客出游,选择哪家旅行社报名的差别是不大的,唯一的区别所在是旅行社经营者的思路,以及遇质量投诉后,规模大一些的旅行社对批发旅行社的牵制能力会更强一些,仅此两点而已。

  关乎旅游质量还有一个很重要的点,就是导游,景点美不美,全靠导游一张嘴。好的导游除了在讲解上会更为精彩外,对于游客心理的把握能力通常也会很强,会有较强的协调沟通能力,而目前导游的生存状态基本上都是以兼职为主,这种生存状态,也从很大程度上导致了其责任心的下降,因其兼职故而也缺少有效的服务技能培训。旅行社不是不想有自己的全职导游,而是因为旅游业的季节性特别强,旺季再多导游也不够用,进入12月份以后的3个月淡季对于小旅行社而言,可能1个导游都嫌多,这个微利行业人力成本应该是最大的成本了,所以这种季节性的特点也导致旅行社不敢、不能用过多的全职导游。我们公司目前全职导游有16名,在扬州地区算得上是规模庞大的一支导游队伍了,但也只能应对平常季节的客流量,遇上旺季,也只能望洋兴叹,比如贴子中所提到的西安团队,就是一个主要由兼职导游带队的团队。

  从我们自身的`角度来讲,我们必须认真反思这个行业,认真反思自已,如果不能真正将客户赢这个第一戒写到我们每个员工心里去,**旅行社终将被市场淘汰。从上周起,我们已经开始在竭尽全力探讨游客旅游体验的问题,我们希望尽快将我们的服务意识、服务技能,迅速从对人的服务,提升至对客户的服务。我们将尽已所能去改造现有的工作流程,我们相信,从我们做起,终将能够逐步改变旅游业的现状,终将实现给游客创造轻松快乐时光这个最终目标。当然,接下来可能还会有质量问题出现,还会有游客投诉,但我们会以最好的状态,迅速处理这类的质量问题,给游客一个尽可能满意的答复。

英文道歉信 2

敬爱的张老师

  你好

  对不起;我很抱歉;我很遗憾我知道我很对不起你,你对我太好了。而我...

  对不起;我很抱歉;我很遗憾我已经忘了,当我们变得如此僵硬的时候,也许,是我打断了我们关系的那句话。当时每天心里都很乱。我其实知道我错了,我想找你道歉。但是我害怕...我害怕你的眼睛。我知道我让你失望了。所以,我选择错了。我知道我要走了。听了你说的,想了很多。内心很愧疚。惭愧。充满了犯罪感。我对这么多对我好的人感到非常失望。

  你说我总是去后悔一个,而不是改变自己的缺点。这次真的很清醒。我学得很好。我不会再学了,也不会和那些人接触。“要了MS淤泥但不要染”我能行!我现在学习成绩提高了不少。

  你总是说我想摆脱烦恼,我好好谈了一谈,然后认为不要把它当成是对的,自己疏忽了,在犯错的`时候总是想“不做人吗?”现在觉得错误是自己的,不找任何外在原因,相信自己会更好,时刻注意自己的言行。

  学校是一个小社会,如果是在社区,和老板对着干,后果会很严重。这是你平时教我们的。谢谢你,张先生。你教会了我做人。真心感谢。张先生,希望你能原谅我,也希望你能像以前一样教我。

  请见谅。这次真的好了。原谅我,请说,别不理我。

  真诚地

  你的学生:白宇

  6月20日20xx

英文道歉信 3

亲爱的张xx:

  我很抱歉地告诉你,我昨天晚上不能参加你的生日聚会。那是因为我的老朋友没有告诉我确切的时间就来我家了。我不得不在整个晚上用我的热情招待那些朋友,我将在接下来的两天里继续招待他们。

  我真后悔没有亲自去庆祝你的生日,错过了一个和我们友好的同事一起享受生活的好机会。我昨天给你准备了一份漂亮的.礼物,今天下午将送给你,以示我最好的生日祝福。另外,我相信你会理解我的。

  最美好的祝愿,

此致

敬礼!

  你真诚的汤姆

  日期:

英文道歉信 4

Dear Miss ,

  I’m your student Tian Chen. Today I’m writing this letter to apologize for my absenteeism in your class with the mood of repentant and ashamed. I have already known my mistake and promised that it will never ever happen again.

  When I got my steps into this campus, you and other teachers warned us have to attend classes on time and there was not allowed absenting. Meanwhile I also was told that if I really have any reasonable reasons I suppose to ask for leave first. Only after I got permission can I be out of the class. I have to explain why I was out this time. One of my friends came to visit me. That friend is someone who I really care about somehow lost touch with me for quite a long time. When he arrived here was the time happen to you class began. I chose to give up that class because I can’t wait to meet him after the class as well as in my opinion there is no need to ask for leave to you just for that inadequate excuse. Even though I did that with deep compunction I still did that. That’s why the letter came to you: I’m showing my introspection of making such this mistake!

  I do apologize for my absenteeism. The mistake I made run counter to my principals. I know you are angry with me. I’m so sorry to disappoint you. Moreover, as a student, to attend every class without any stupid excuses is our liability and I didn’t perform the responsibility of being a student. After that I thought for a long time and it’s going to my time to pay the price for my impulsion. I have deadly wrong information in my mind which includes three reasons:

  First of all is that I don’t have much thought consciousness. If I really interested in this class would I will be absent? Definitely not. I should focus on study more meanwhile value the resources available for us right now. We will not have any classes like in campus when we go into society. How can we despise the precious chances!

  Secondly, lack of respect to either you or this class which is cannot be forgiven. From now on I going to show more respect to you and the knowledge as well as pay more attention to important affairs. The lazy in my body have to be gotten rid of.

  The last one is that I made a bad influence upon other students. If everyone could be absent to the class then the situation will be out of control. There is no more discipline, no more regulation, will absolutely disturb the normal instructing.

  Above all, I already aware it’s a severe mistake. I promise I will behave myself much better in the future and completely eradicate this kind of things happen again. Please forgive me this time and trust me in my future!

  Sincerely faithful,

  Your student: Tian Chen

英文道歉信 5

DearXXXXX,

  I am writing this letter to eXXpress my apology that XXXXXXXXXXXXXX.

  I feel terribly sorry about this.

  Once again, I am very sorry for any inconvenience caused. I will be reallyappreciated if you can accept my apologies and understand my situation.

  Yours Sincerely

英文道歉信 6

Dear xxx,

  I am writing this letter to express my apology that xxxxxxxxxxxxxx. I feel terribly sorry about this.

  Once again, I am very sorry for any inconvenience caused. I will be really appreciated if you can accept my apologies and understand my situation.

Yours Sincerely

XXX

英文道歉信 7

  亲爱的客人:

  您好!首先请允许我对您遇到的预定没有房间的'问题给您带来的不便致以真诚的道歉。由于近来客人较多,客房紧张,导致有些客人无法入住,我们深感抱歉。

  我们可以介绍您去与我们同等档次的酒店,还有不知您方不方便把您的姓名和联系方式留下,如果有了房间我们会在第一时间通知您并免费接您回来,为了表示我们的歉意,我们决定在您入住时给你一定折扣折并免费提供早餐。

  祝您过得愉快!

  XXX酒店

  20xx年x月x日

英文道歉信 8

亲爱的安妮,

  谢谢你邀请我明晚去你家吃饭。不幸的是,我很遗憾不能和你和你的家人在一起,因为我将在后天忙于一场重要的考试。我非常抱歉错过了这样一个快乐聚会的.机会,我希望你们都能玩得开心。之后你和我有可能私下会面吗?如果是,请不要& # 39;不要犹豫给我写信,告诉我你更喜欢的日期。我渴望和你愉快地聊天。

  请允许我再次说声抱歉。

  问候,

  李明

英文道歉信 9

Dear xx,

  Im so sorry, I was late for school. I think its a bad habit and bad manners. I will go to school a little earlier, and go to attend class on time.

  I' ll never be late for school again, please forgive me and believe me. Thank you!

Yours,

  xx

英文道歉信 10

Dear Sir or Madam,

  I’m writing this letter to apologize to you. I’m so sorry that we made a mistake about the shipment of vacuum cleaners.

  Those vacuum cleaners we sent to you were meant to be sent to European countries, but as the old worker was retired, the new one wasn’t so experienced. Besides, the model number and the price of goods in March and July are so similar that the worker mistaken them.

  I am awfully sorry for this and we promise you a replacement shipment. We will also give a 10% discount to compensate.

  I do apologize for any inconvenience this may cause you and I will try my best to avoid the same accident happening again.

英文道歉信 11

  Dearxxxxx,

  I am writing this letter to express my apology that xxxxxxxxxxxxxx. I feel terribly sorry about this.

  Once again, I am very sorry for any inconvenience caused. I will be really appreciated if you can accept my apologies and understand my situation.

  Yours Sincerely

  xxxxxxxxx

英文道歉信 12

  Dear teacher,

  I am sorry for not handing in my homework in time. I know any explanation can not become my excuse. I promise from now on I will finish my work on time and work hard to live up to your expectation! Thank you for your patient teaching!

  Yours,

  **

英文道歉信 13

  Dear xxxxx,

  I am writing this letter to express my apology that xxxxxxx. I feel terribly sorry about this.

  Once again, I am very sorry for any inconvenience caused. I will be really appreciated if you can accept my apologies and understand my situation.

  Yours Sincerely,

  xxxxxx

英文道歉信 14

  To: xxx

  Subject: Missing Order

  Dear Mr Gatt,

  I am sorry to hear about the problems you have been experiencing with the order you placed with us on the 23rd January.[1] I cannot as yet say who is at fault but I assure you there will be a full investigation.[2] Moyra Brown, who is our production assistant, will contact you shortly to arrange suitable compensation for the inconvenience that has been caused.[3]

  I would like to apologise once more.

  Yours sincerely,

  George Hili

英文道歉信 15

亲爱的查理,

  请原谅我本周六不能按照我的承诺去机场送你。

  我们公司的一个主要商业伙伴这个周末将在厦门参加一个重要的会议,我的.老板最终选择我陪他去那里谈判一项新的交易。我刚刚被告知这个计划,并对这个决定感到高兴—这是一个展示和提高我能力的机会,所以我恐怕不能去机场。

  出国留学是实现你梦想的重要一步。

  我多么希望在你离开之前能有机会和你分享我的个人感受和建议!我在此送你一份礼物,祝你好运。请见谅。

  诚挚地,

  李明